PRIVACY POLICY

Apex Car  (“Apex Car”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website, mobile applications, vehicles, and related services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

 1. Information We Collect

We may collect the following information:

* Full name

* Residential and mailing address

* Email address

* Mobile phone number

* Date of birth

* Driver’s licence details

* Identification documents

* Vehicle booking and rental information

* Payment and billing information

* Insurance information

* Vehicle usage information

* GPS and telematics data (where applicable)

* Communications between you and Apex Car

* Any other information you voluntarily provide

2. How We Collect Information

We collect information when you:

* Create an account with Apex Car

* Book or rent a vehicle

* Contact our customer support team

* Complete forms on our website

* Subscribe to our marketing communications

* Participate in surveys or promotions

* Use our website, mobile application, or vehicles

3. Purpose of Collection

We use your information to:

* Provide vehicle rental and transportation services

* Process bookings and payments

* Verify your identity and driving eligibility

* Manage customer accounts

* Communicate with you regarding bookings and services

* Improve our products and services

* Investigate incidents and resolve disputes

* Prevent fraud and unauthorized activities

* Comply with legal obligations

* Send promotional and marketing communications

 4. Vehicle Tracking and Monitoring

Vehicles operated by Apex Car may contain GPS tracking systems, telematics devices, dashboard cameras, event data recorders, or similar technology.

These systems may be used for:

* Vehicle security and recovery

* Driver safety monitoring

* Accident investigation

* Fleet management

* Service improvement

* Compliance with legal requirements

By renting or using an Apex Car vehicle, you consent to the use of such systems as permitted by applicable law.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

* Improve website performance

* Remember user preferences

* Analyze website traffic

* Enhance user experience

* Support marketing activities

You may disable cookies through your browser settings, but certain features of the website may not function properly.

6. Security of Information

We take reasonable measures to protect personal information from:

* Unauthorized access

* Loss or theft

* Misuse

* Disclosure

* Alteration or destruction

Although we implement security safeguards, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Disclosure of Information

We may disclose personal information to:

*  Employees and authorized contractors

* Payment processing providers

* Insurance companies

* Fleet management partners

* Technology and cloud service providers

* Government authorities where required by law

* Professional advisers including lawyers and accountants

* Business partners involved in providing our services

We do not sell your personal information to third parties.

8. Data Retention

We retain personal information only for as long as necessary to:

*  Provide our services

* Meet legal and regulatory requirements

* Resolve disputes

* Enforce our agreements

After this period, information may be securely deleted or anonymized.

9. Marketing Communications

Apex Car may send promotional emails, SMS messages, or other marketing communications.

You may opt out at any time by:

*  Clicking the unsubscribe link in our emails

* Replying STOP to marketing SMS messages

* Contacting us directly

 10. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of those websites separately.

11. International Data Transfers

Your information may be stored or processed in countries outside your country of residence through cloud hosting providers and service partners.

By using our services, you consent to such transfers where permitted by applicable law.

12. Your Rights

Subject to applicable laws, you may have the right to:

* Access your personal information

* Correct inaccurate information

* Request deletion of information

* Withdraw consent where applicable

* Restrict certain processing activities

* Lodge a complaint with a relevant privacy authority

13. Changes to This Privacy Policy

Apex Car may update this Privacy Policy from time to time.

Any updates will be published on our website and will become effective immediately upon publication.

 14. Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, please contact:

Apex Car

Email: [info@apexcar.com](mailto:info@apexcar.com)

Phone: +91 XXXXX XXXXX

Address: [Your Business Address]

 15. Acceptance of Policy

By accessing our website or using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.